Streamline Architectural Reviews with TownSq HOA App

Streamline Architectural Reviews with TownSq HOA App

Table of Contents

  1. Introduction
  2. The Scenario: Cole Butler's DIY Project
  3. Cole Butler's Screen: Submitting the Project
  4. Jess Wilson's Screen: Reviewing the Project
  5. Jim's Screen: Voting and Commenting
  6. Logan's Screen: Quick Approval
  7. Jess Wilson's Screen: Verdict Letter and Approval
  8. Conclusion
  9. Additional Features and Customizations
  10. Exploring the Architectural Review Functionality

🏡 Introduction

In this article, we will be exploring the architectural review functionality of Town Square. We will walk you through a scenario that highlights the perspectives of different users involved in the process. From the homeowner's initial project submission to the committee's voting and the community manager's verdict letter, we'll cover each step of the process. So let's dive in and see how Town Square streamlines the architectural review process for homeowners, committee members, and community managers.

🛠️ The Scenario: Cole Butler's DIY Project

Let's start by following homeowner Cole Butler as he submits his DIY project for review. Cole wants to build his dream gazebo, and we'll see how Town Square's architectural review functionality makes it seamless for him to submit his project and get it approved.

Cole Butler's Screen: Submitting the Project

On his Town Square screen, Cole navigates to the architectural review tab and clicks on "Submit Project." He names his project "My Dream Gazebo" and selects the appropriate category, which in this case is "Gazebo." Each category has a custom form created by the community admin, and Cole fills out the necessary details. He uploads relevant files, such as images, to help explain his project. Finally, he indicates whether he will be utilizing any professional help for the project.

Jess Wilson's Screen: Reviewing the Project

As the community manager, Jess Wilson receives an email notification about Cole's newly submitted project. She reviews the project and the accompanying images. If everything looks good, she approves it. If there are any concerns or additional information needed, she can notify Cole and discuss it further. Jess can also communicate directly with the committee members through the platform, keeping everyone updated in real-time.

Jim's Screen: Voting and Commenting

Jim, a homeowner and member of the architecture committee, receives a notification on his iPhone about Cole's project open for voting. He reviews the project details and images to gain a better understanding. Jim wants to approve the project but has a concern about the roof color. He comments on the project, asking if the roof will be gray to match the other roofs in the community. Jim's comment is communicated to the committee members and managers, not including Cole. After receiving a response from Jess, Jim proceeds to approve the project with a condition.

Logan's Screen: Quick Approval

Logan, another homeowner and a committee member, quickly reviews the project on his desktop after receiving an email notification. Seeing that Jim has approved the project with a condition, Logan also approves it without any additional conditions. With both committee members voting in favor, the project reaches an automatic approval point.

Jess Wilson's Screen: Verdict Letter and Approval

After the project's automatic approval, Jess sees the committee's votes and clicks to view the project details. She then prepares the verdict letter, which is pre-formatted but customizable. Jess can edit the letter as necessary and include any additional information or conditions before publishing it. Once published, Cole is notified that his project has been approved, and he can download the verdict letter for reference.

Conclusion

Town Square's architectural review functionality simplifies the process of submitting and reviewing projects for homeowners, committee members, and community managers. With features like customized categories, voting, real-time communication, and customizable verdict letters, the platform ensures a seamless experience for all stakeholders involved. It streamlines the review process and promotes efficient decision-making while maintaining transparency.

Additional Features and Customizations

Apart from the scenario we discussed, Town Square offers additional features and customization options for architectural reviews. Homeowners, committee members, and community managers can explore various functionalities and tailor them to their specific association or management company requirements. From custom categories and forms to voting requirements and user access specifications, Town Square provides a comprehensive solution for all architectural review needs.

Exploring the Architectural Review Functionality

To harness the full potential of Town Square's architectural review functionality, we encourage you to dive in and explore all the features it offers. Get familiar with the different customization options and procedures. Should you have any questions or need assistance, feel free to reach out to our support team. We are here to ensure that Town Square meets and exceeds your architectural review requirements.

FAQ

Q: Can homeowners track the progress of their project in real-time? A: Yes, homeowners can track the progress of their project in real-time through the Town Square platform. They receive notifications at each stage, from submission to approval, keeping them informed and engaged throughout the process.

Q: Can the verdict letter be further customized by homeowners? A: No, the verdict letter is primarily prepared and customized by the community manager. Homeowners can only download the letter and refer to the conditions and important information mentioned.

Q: Is it possible for committee members to change their vote after submitting it? A: Yes, committee members can change their vote at any time while the project is still open for voting. This flexibility allows for adjustments or reconsideration based on new information or conditions added during the process.

Q: Can the voting process be customized based on the association's requirements? A: Yes, the voting process can be customized based on the association's specifications. Town Square allows for the setting of rules such as a minimum number of voters or a specific percentage needed for automatic approval. This ensures that the process aligns with the association's unique needs and preferences.

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